Refund Policy

Items (see exceptions below) can be returned within 30 days of purchase if they are in the original packaging. Customer is responsible for return shipping.

Products not eligible for return: Grab bags, printed products, custom items, non-Chews Life products, clearance, promotional and discounted stock. These sales are final and no returns or exchanges can be processed, so please choose carefully.

You can request a refund, repair, or exchange by utilizing the 'Chat with us' feature below